Privacy Policy

Effective Date: 21March, 2026

PIDIX values the privacy of its customers and is committed to protecting personal information shared through its official website and online platforms. This Privacy Policy explains how personal information is collected, used, stored, and protected when users access the PIDIX website or purchase products through the platform.

When customers place orders or interact with the PIDIX website, certain personal information may be collected in order to facilitate order processing and customer service. Such information may include the customer’s name, contact number, email address, billing address, shipping address, and order details. This information is used only for legitimate business purposes including order fulfillment, product delivery, customer communication, and after-sales support.

PIDIX may also automatically collect certain technical information when users visit the website. This may include IP address, browser type, device information, and website interaction data. Such information helps improve website functionality, maintain security, and enhance user experience.

All payment transactions conducted through the PIDIX website are processed through secure third-party payment gateway providers. Sensitive financial information such as credit card numbers, debit card details, or banking credentials is not stored on PIDIX servers and is handled directly by the payment gateway provider.

PIDIX may share limited customer information with trusted service providers where necessary to complete business operations. These service providers may include logistics partners responsible for delivering products, payment gateway providers responsible for processing payments, and technology service providers who help maintain the website infrastructure. Such partners are required to use customer information only for operational purposes and maintain confidentiality.

PIDIX does not sell, rent, or trade customer personal data to third parties for marketing purposes. Customer information is used solely for providing services, improving the website, and communicating relevant updates to customers.

The website may use cookies or similar technologies to enhance user experience and improve website performance. Cookies help remember user preferences and analyze website traffic patterns. Users may disable cookies through browser settings if they choose.

PIDIX takes reasonable security measures to protect customer information from unauthorized access, misuse, or disclosure. However, while reasonable safeguards are implemented, no internet transmission system can be guaranteed to be completely secure.

PIDIX reserves the right to update or modify this Privacy Policy from time to time. Updated versions of the policy will be published on the website and will become effective upon publication.